Customers who are eligible in line with the Eligibility for housing policy can register their interest in public and Aboriginal housing, and housing managed by the SA Housing Trust in Aboriginal communities. Customers may also register their interest in community housing if they’re eligible in line with the Community Housing eligibility policy (PDF, 202.5 KB).
The organisation the customer registers with is the primary contact organisation responsible for managing the customer’s registration of interest in housing.
Community housing providers manage registrations in line with the Community Housing registration, allocation and tenure policy.
Registrations are placed on a register. The person who registers their interest is called the registrant.
The register includes registrations for other housing programs, for example the Pathways Housing Program, and SA Housing Trust tenants registered for transfers.
The SA Housing Trust won’t accept a registration of interest from someone who’s excluded from SA Housing Trust services in line with the Antisocial behaviour policy.
Registrations for public, Aboriginal and community housing are prioritised and placed in a category based on the registrant’s need for housing and the urgency of their situation.
The SA Housing Trust considers all the below when assessing a registrant’s need for housing:
Registrations for housing in an Aboriginal community aren’t placed in a category. The SA Housing Trust assesses the needs of the registrant and other household members to determine their support and housing requirements.
SA Housing Trust tenants who register for a transfer may be approved for Category 1 or 2 in line with the Transfer policy.
Category 1 is for registrants with urgent housing needs and long-term barriers to accessing or maintaining private housing options.
Registrants are approved for Category 1 if the SA Housing Trust assesses that they meet all the below conditions:
Category 2 is for registrants who aren’t in urgent housing need but have long-term barriers to accessing or maintaining private housing options.
Registrants are approved for Category 2 if the SA Housing Trust assesses that their accommodation history and housing options indicate private housing is unsuitable in the long-term.
Registrants are eligible for Category 2 without an assessment if they can verify that they, their partner, or a child in their or their partner’s legal custody or guardianship either:
Category 3 is for registrants who don’t have urgent housing needs or long-term barriers to other housing options.
Registrants are registered for Category 3 if they’re eligible for public or Aboriginal housing but haven’t been approved for Category 1 or 2.
Current SA Housing Trust tenants who register for a transfer are registered for Category 4 if they haven’t been approved for Category 1 or 2 in line with the Transfer policy.
Low demand housing is any property that can’t be allocated to registrants in other categories because of a lack of demand.
Registrants can register for low demand housing if they don’t meet the income and asset limits but meet all other eligibility criteria and haven’t been approved for Category 1 or 2.
Registrations of interest are placed on the register based on either:
Category 1 registrations are reviewed 12 months from the date the registrant was approved for Category 1. The purpose of the review is to make sure the registrant’s still eligible for Category 1.
The SA Housing Trust contacts registrants before the review date asking them to contact the SA Housing Trust to make an appointment if they still have urgent housing needs.
If the registrant doesn’t respond, the SA Housing Trust moves their registration from Category 1 to Category 3 or 4 and defers it for 12 months.
Registrants can ask to be re-assessed for Category 1 at any time if they have urgent housing needs.
The SA Housing Trust contacts registrants in Category 2, 3, 4 or low demand every 12 months to make sure they still have a need for housing and their information’s correct and up to date.
If registrants don’t respond, the SA Housing Trust defers their registration for 12 months.
The SA Housing Trust may move a registration between categories in any of the below situations:
Registrants must tell the SA Housing Trust if there are changes to their household or circumstances that could affect their eligibility for public housing or the SA Housing Trust’s ability to contact them. This includes, but isn’t limited to, when:
Registrants may tell the SA Housing Trust if they want to change their registration including, but not limited to, when:
If a person is removed from someone else's registration, for example due to a relationship breakdown, they can make their own independent registration of interest.
Registrants can update their primary contact organisation at any time by:
A community housing provider can refuse to be their primary contact organisation, for example they don’t have housing in the areas the registrant wants to live in, or the registrant isn’t suitable for the housing programs they offer.
The SA Housing Trust always agrees to being a registrant’s primary contact organisation.
A registration of interest is active until either:
A registration of interest can be deferred by either:
A registration of interest is cancelled either:
Before making an offer of housing, the SA Housing Trust confirms all the below conditions:
Registrants are offered housing within an area rather than a specific suburb or town, except in any of the below situations:
The SA Housing Trust only offers specific types of housing, for example a town house, if the registrant still wants to be offered a specific house type and either of the below conditions are met:
The SA Housing Trust uses the Occupancy standards in public housing to determine what size of property would be appropriate for the registrant’s household.
The SA Housing Trust may make an offer of housing that doesn’t match the registrant’s household size if both the below conditions are met:
Once a registrant accepts an offer of housing, they’re allocated to the property.
The SA Housing Trust talks to the registrant about:
The SA Housing Trust offers registrants:
Rent is calculated in line with the Rent policy.
Before moving in, the registrant:
The online version of the policy is the approved and current version. There is no guarantee that any printed copies are current.
SA Housing Trust
https://www.housing.sa.gov.au/about-us/policies/housing-registration-and-allocation-policy
Sep 24, 2024 11:11 pm
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